✈️

AirportBuddy

Arrive somewhere new and know exactly what to do next — friendly guidance from a fellow traveller or local in the public areas of the airport.

Landing somewhere new for the first time can be a lot — unfamiliar transport, confusing signs, no one to ask. AirportBuddy connects arriving travellers with locals and fellow travellers who can help them find their feet in the public areas of the airport.

How it works

1

Post your arrival

Share your flight, arrival date, and what you're unsure about — finding transport, reading the signs, or getting your bearings in arrivals.

2

Get matched with a local

Locals and travellers who know the airport area can offer to help. You see their profile before you accept anyone.

3

Connect safely through the app

Everything happens in the TravelBuddy247 app first — you never share personal contact details before you're ready.

Who is it for?

AirportBuddy is for solo travellers landing in Germany for the first time, international students moving to a new city, families who want reassurance getting oriented at the airport, and budget travellers who'd rather have local know-how than pay for an expensive transfer.

Good to know

Some requests are reviewed by hand before they're processed. Helper profiles aren't formally verified yet, so trust your judgment when you accept help — the same common sense you'd use meeting anyone new.

Is AirportBuddy official airport assistance?

No. AirportBuddy is peer airport-area guidance from fellow travellers or locals, in public airport areas only. It is not official airport, airline, taxi, medical, disability, mobility, elderly-care, immigration, legal, or emergency assistance.

Need a wheelchair, mobility help, or official assistance? That must be arranged through your airline (ideally at least 48 hours before your flight) or the airport's official assistance desk. AirportBuddy does not replace official services.

AirportBuddy FAQ

What is AirportBuddy?

A way to find peer airport-area guidance from fellow travellers or locals — for example help finding check-in, a gate, baggage claim, or understanding signs in public airport areas. Helpers are other travellers, not official staff.

Is AirportBuddy official airport or airline assistance?

No. It is peer guidance in public airport areas only — not official airport, airline, taxi, medical, disability, mobility, elderly-care, immigration, legal, or emergency assistance. For official help, contact your airline or the airport's assistance desk.

Can AirportBuddy help with a wheelchair, mobility, or medical needs?

No. Those require official assistance — arrange it directly with your airline (ideally at least 48 hours before your flight) or the airport's official assistance desk.

Who is AirportBuddy for?

First-time flyers, international students, newcomers, and solo or budget travellers who want friendly peer guidance in public airport areas — not a paid transfer or an official service.

How does AirportBuddy work?

You post your route and date. AirportBuddy looks for travellers on a similar route, airport, and time. You choose who to contact, and chat opens only after the other person accepts. Keep all help in public airport areas.

Is AirportBuddy free?

Yes — it is free to join and use during the current phase. AirportBuddy is peer support, not a paid transfer or concierge service.

New here? Read what TravelBuddy247 is, our Trust & Safety approach, or how it works for students and in Saarbrücken.

Ready to try AirportBuddy?

Create a free account and post your first arrival request today.

Get started →